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Click here to contact us for more information
Click here to contact us for more information
George Shrokman, Jr.
615-826-5559
South American Service
![[Product Image]](images/South%20American%20Service%20Crew.jpg)
Our South American Service Crew
South American Service Truck We travel the world solving problems.
Because of our rates, we are used as a last resort for manufacturers and
owners. When they can't solve the problem, they hire our 30 years of
experience to go out and find a resolution.
Key Benefits of using George Shrokman
- A very thorough knowledge of how a door works.
- A complete understanding of electrical control systems.
- Has an understanding of the dynamics of motion as it applies to doors and
controls.
- Can communicate between the service technician and the door manufacturer.
Some things you just can't put a value on.
- Has a tremendous amount of experience as the "Third Party" in
disputes between Door Manufacturers and End Users.
- Knows how to identify responsibility when problems have occurred.
- Written reports not only identify responsibility, but give a thorough
explanation of the reasons behind the decision.
- Sales experience in knowing how to make the customer happy, so the
manufacturer can go back in after the problems are resolved and sell doors.
Our Arrangement when a Manufacturer hires us.
- We expect to be paid in a timely manner. Our terms are clearly
spelled out on our rate sheet..
- We live and die by the Manufacturers service manuals and technical data.
If there are any changes in that data, we expect it to be corrected and
given to the owner.
- If required, we have no problem signing a "Proprietary Information
Aggreement".
- We expect the manufacturer to correct the problem once we have identified
it.
- We expect repairs to be done in a timely manner.
Our Arrangement when an Owner or End User hires us.
- We expect to be paid in a timely manner. Our terms are clearly
spelled out on our rate sheet..
- We want to meet and review all the problems with the actual workers who
have worked on the problem.
- We need a copy of all the work orders that have been processed on the
door.
- We need a copy of all the service manuals that have been received on the
door.
We take problem resolution seriously.
Click here to contact us for more information
George Shrokman, Jr.
615-826-5559 |
